Market slice

Customer Support Specialist jobs in Massachusetts

2,479 open Customer Support Specialist jobs in Massachusetts. Median salary $60k, 10.1% remote, 154 posted this week.

Open roles
2,479
154 new this week
Median salary
$60k
5.1% disclose pay
Remote share
10.1%
of all openings
Median age of posting
29d
45.1% older than 60d
Freshness

How old these postings are

just posted29d median90d+
Age of postingShare
Posted in the last 7 days14.8%
Median age29 days
Older than 60 days45.1%

Age counts days since the employer published the posting. Around a third of sources publish only a coarse date such as “30+ days ago”, so the older end of this distribution is less precise than the recent end. It is the most-cited signal that a role may not be actively filled — a signal, not a verdict.

Pay

Salary distribution

$27k$104k
Based on 126 postings that disclose pay — 5.1% of this slice.
Fewer than one posting in six publishes a range here, and the ones that do are not a random sample. Treat these figures as indicative of the disclosing minority, not of the market.
PercentileSalary
25th$47,500
Median$60,000
75th$74,500
90th$91,000
Demand

Who is hiring and what they ask for

Top technologies

72.0%
65.8%
59.6%
53.4%
47.2%
41.0%
34.8%
28.6%

Most-asked skills

Communication
58.0%
A/B testing
52.6%
Distributed systems
47.2%
Technical writing
41.8%
Roadmapping
36.4%
Forecasting
31.0%
Coaching
25.6%
Cross-functional leadership
20.2%
Composition

How the market splits

Work arrangement

Remote
10.1%
Hybrid
27.3%
In Person
62.6%

Top locations

Massachusetts
34.0%
United States
30.4%
Canada
26.8%
United Kingdom
23.2%
Ireland
19.6%
Germany
16.0%
France
12.4%
Netherlands
8.8%
Employers
768
hiring in this slice
Posted last 7d
14.8%
of the cohort
Salary disclosed
5.1%
of postings publish pay
Live openings

Latest Customer Support Specialist jobs in Massachusetts

See all 2,479 openings →

Track this slice

A weekly note when openings, pay or freshness move for Customer Support Specialist jobs in Massachusetts.

Explore

Customer Support Specialist jobs in other locations

Explore

Other Customer Support roles in Massachusetts

FAQ

Questions people ask

How many customer support specialist jobs are open in Massachusetts?

We track customer support specialist openings published in Massachusetts, refreshed continuously. The count at the top of this page is the current total. Job postings read directly from company applicant tracking systems.

What does a customer support specialist earn in Massachusetts?

The median advertised salary is shown above, alongside the 25th, 75th and 90th percentiles. Only postings that publish a salary are included, so the sample is smaller than the total number of openings.

How do I get this data through an API?

Every number on this page comes from one call to our jobs and insights endpoints. See the API documentation for the request shape and filters.

Figures cover 2,479 postings collected from public company career pages and applicant tracking systems, last recomputed 2026-09-02. “Posted N days ago” counts from the date the employer published the listing, not from when we first saw it. A posting that has been up for months is a common sign it is not being actively filled — though a long-lived listing is a signal, not a verdict. How we measure this →
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